Feed Your Brain & Imagination with Digital Experience Expertise Articles

Restaurant Technology

Guest Checkout and Better Ways to Incentivize User Registration

In the highly competitive restaurant industry, understanding the value of customer data is crucial. The end goal for restaurants is not just to gather as much information from their guests as possible but to encourage them to willingly register...
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ADA Compliance

Why Disregarding Digital ADA Compliance Could Cost Brands More than Litigation

This article was originally published in QSR Magazine In the ever-evolving landscape of restaurant technology, the allure of crafting a compelling and effective digital experience is paramount. However, amidst the rush to captivate audiences with stunning visuals and seamless...
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Expert Insights

Restaurants are set to win big with mixed reality experiences thanks to Apple

This article was originally published on Nation’s Restaurant News Virtual Reality hardware products have been akin to flash paper. They burn real hot then quickly fizzle out, having barely scratched the surface of adoption. With the introduction of Apple...
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ADA Compliance

Building an Inclusive Digital Experience: The Importance of ADA Compliant Multi-Unit Restaurant Websites

After serving neighborhoods across the Carolinas for more than 20 years, Hickory Tavern was in need of a refreshed experience, from brand identity through website, that would immerse their most loyal patrons while realizing optimal, measurable returns.
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Restaurant Technology

Elevate Your Restaurant’s Online Ordering Experience with Custom Front-End Design on Olo’s Platform

As restaurant CMOs, CIOs, and CTOs continue to embrace digital ordering solutions like Olo, it's crucial to consider the value of creating a unique and engaging customer experience. While Olo's white label solution provides a solid foundation, engaging an...
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Leadership

How Small Companies Can Scale Quickly

Agility is often cited as one of the key advantages small companies have over larger competitors. But small businesses can be equally slow—even if for different reasons. While massive corporations may be weighed down by bureaucratic burdens, small companies...
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UX Trends & Best Practices

The ADA and Universal Design: Building a Better Blueprint

In the early days of the Americans with Disabilities Act (ADA), it became common to see wheelchair ramps retrofitted to the entrances of stores, restaurants, libraries, government centers, and other businesses and public buildings. They were often added as...
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Leadership

Small Company, Big Ideas: How To Become An Effective Thought Leader

Intimidated by the idea of jumping into thought leadership? Perhaps redesigning your own thinking about it will help.  Thought leadership isn’t about delivering some grand ivory tower thesis or accumulating intimidating bylines from elite publications. Rather, it’s thinking more...
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UX Trends & Best Practices

ARIA: 5 Best Practices for Screen Readers and Other Assistive Devices

Imagine this experience: You go to a website to search for critical information you need to do your job. Or to order a refill of an important prescription. Or to download the new album that your favorite band just...
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